Before asking for a bulk battery quote, a repair shop should send one line per device model number, with the quantity, the condition or grade required, any part or label details it already holds, the documents it needs, and the delivery location. The sheet below collects those details and leaves a separate block for the supplier to confirm compatibility in writing. A battery that looks identical to the one you need is a starting point for that question, and it should not be treated as the answer.
Why the marketing name is not enough
One device name can cover several model numbers. Apple’s model list shows iPhone 16 Pro as A3083 in the United States and Puerto Rico, with A3292, A3293 and A3294 used in other regions (Apple: Identify your iPhone model). Those numbers alone do not tell you whether the batteries differ. They do show why “iPhone 16 Pro battery, 50 pieces” leaves the supplier guessing about which units you repair.
Fit is also only one part of the question. Apple lists “an incorrect battery for your iPhone model” among the replacement problems that can cause capacity, fit or performance issues. It also says an Unknown message can appear when a battery is not genuine, has not been verified and linked after repair, or cannot otherwise be verified (Apple: About genuine iPhone batteries). Your inquiry should therefore ask how the part behaves after installation, as well as whether it physically fits.
Collect model details without opening a device
You can gather what the sheet needs from software screens and existing repair records. This sheet does not call for disassembly.
- iPhone: Open Settings, then General, then About. The Model Number row first shows a part number. Tap it to show the model number (Apple: Find the model number of your iPhone).
- Samsung Galaxy: Open Settings, then About phone or About tablet (Samsung: Find your IMEI, model or serial number).
- Other brands: Use the model identifier from the manufacturer’s support documentation or from your ticket system, and name where it came from.
Pull model numbers from your own tickets where you can. Leave customer names, phone numbers and device serial numbers out of the inquiry, since a supplier does not need them to price a part.
Part 1: the buyer’s inquiry sheet
Complete one row for each model number. The example column is fictional and uses placeholder numbers.
| Field | What to enter | Fictional example |
|---|---|---|
| Device name | Marketing name and generation | Phone X Pro |
| Model number | Exact identifier, one per row | A0000 |
| Region or carrier version | Only if it changes the model number | US version |
| Part or label reference | Any supplier SKU or label text you already hold, plus its source | Label reference from an earlier packaged order |
| Condition required | New, used or other, in your own words, plus any status you must avoid | New only; no previously installed parts |
| Grade label offered | The supplier’s exact wording, with a request for its definition | “Premium”: please define |
| Quantity | Sample quantity and intended order quantity, shown separately | 2 samples, then 25 |
| Batch preference | Whether a sample must match the batch supplied later | Same batch as sample if available |
| Documents needed | Test summary, specification sheet, label image and return terms | All four |
| Delivery | Business location, required date and any carrier restrictions | Brooklyn, NY; ground delivery |
Part 2: the supplier’s compatibility confirmation
Send this block with the inquiry and ask for it to be returned completed. A blank answer is useful information, because it tells you what remains unconfirmed.
| Question for the supplier | Supplier’s answer | Evidence attached? |
|---|---|---|
| Supplier SKU and description | ||
| Model numbers this SKU supports | ||
| Similar model numbers it does not support | ||
| Battery manufacturer and part number on the label | ||
| Watt-hour rating on the case | ||
| New, used or other condition, and how it is defined | ||
| Batch or date code shown on the unit or carton | ||
| Included items, such as adhesive | ||
| Expected device status or message after installation | ||
| UN 38.3 test summary available for this battery type? | ||
| Available quantity, pack size and lead time | ||
| Shipping method and packaging | ||
| DOA, return and replacement terms for this order |
Which answers can be checked against a document?
Two requests have a direct basis in the federal transport rule. Each manufacturer and subsequent distributor of lithium cells or batteries covered by the rule must make a test summary available, and lithium-ion batteries must carry a watt-hour rating on the outside case from May 10, 2024 (49 CFR 173.185(a)(3) and (a)(5)). Compare the summary’s battery description with the label image you receive. A summary for a different battery type does not support the SKU you are buying.
The test summary addresses transport testing. It does not confirm that a battery suits a device model, so the compatibility answer still needs its own evidence, such as a supplier statement tied to specific model numbers and a matching label image. The supplier verification section covers wider questions about the seller itself.
Mistakes that slow a quote
- Combining models on one line. A single quantity across three model numbers cannot be confirmed line by line.
- Treating a used part as new. Apple says a reused genuine battery can go into another iPhone of the same model but might not perform as well as a new genuine battery. On iPhone 15 and later with iOS 18, a Used message can appear (Apple). State your requirement either way.
- Asking only for “best price.” A price without a defined condition, batch and return term cannot be compared with another quote.
- Skipping calibration steps. On supported Apple devices, Repair Assistant installs calibration data after a part is replaced (Apple: Repair Assistant). Ask what your shop should expect for each listed model.
Next step
Pull your last few weeks of battery tickets, complete one row per model number, and keep Part 2 ready to attach. MRG Platform handles B2B parts inquiries, and supply, compatibility, price and return terms are confirmed for each specific request. Send your details through the sample and pricing inquiry page, or return to the Batteries section or the wider Parts & Components section.
Sources
- Apple Support: Identify your iPhone model
- Apple Support: Find the model number of your iPhone
- Apple Support: About genuine iPhone batteries
- Apple Support: Use Repair Assistant
- Samsung Support: Find your phone or tablet’s IMEI, model or serial number
- 49 CFR 173.185, Cornell Legal Information Institute