MRG SAAS System Tools
MRG SaaS (Software as a Service) is a next-generation digital operating platform designed for mobile repair businesses. It helps stores digitize operations, streamline workflows, reduce costs, and enhance customer experience
Core Functions & Modules
Smart Inventory Management
Multi-warehouse coordination
Real-time stock visibility
SKU binding and automatic stock adjustment
Technical Knowledge Management
Centralized storage of repair guides
Standardized repair workflows
Knowledge base of solutions & troubleshooting
Customer Relationship Management (CRM)
Centralized customer profiles
Unified communication and service records
Membership and loyalty program integration
Marketing & Sales Tools
One-click multi-channel promotions
Customer behavior tracking & analysis
Targeted marketing recommendations
Business Data Insights
Financial reports & auto-generated analytics
User growth tracking
One-click business health evaluation
System Advantages
Efficiency: End-to-end digitization to reduce operational friction and improve collaboration between stores, suppliers, and customers.
Partner Integration: Direct API connections with MRG’s supply chain and repair platforms (including Papatech) for faster, more accurate order fulfillment.
Scalability: Designed to support single stores or multi-location chains with flexible configuration options.
User-Friendly Interface: Intuitive and easy to use, enabling quick onboarding and reducing training time.
Comprehensive Support: Includes technical support, upgrade services, and continuous system optimization to meet evolving business needs.
Overall Value
The MRG SaaS system is more than just a management tool—it’s a complete digital ecosystem for mobile repair businesses. It integrates supply chain, technical knowledge, customer engagement, and marketing capabilities into one seamless platform. With the support of MRG’s professional service team (Papatech), businesses can enhance operational efficiency, expand market reach, and achieve sustainable growth.
